Last updated: February 26, 2026
Thank you for shopping with Palms Barber Supply. We are committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below.
Domestic Shipping (United States)
We currently ship to all 50 United States. We ship via UPS and USPS Priority Mail.
| Order Total | Shipping Method | Cost |
|---|---|---|
| $99.00 and over | UPS / USPS Priority Mail | FREE |
| Under $99.00 | UPS / USPS Priority Mail | $8.95 flat rate |
| Hawaii & Alaska | UPS / USPS Priority Mail | Rates may vary* |
* Additional shipping charges may apply for orders shipped to Hawaii and Alaska. You will be notified of any additional costs before your order ships.
Processing & Lead Times
- Orders placed before 12:00 PM (noon) Eastern Time on business days are typically processed and shipped the same day.
- Orders placed after noon, or on weekends and holidays, will ship the next business day.
- Standard delivery within the continental U.S. is typically 2–5 business days after shipment, depending on your location and carrier.
Please note: UPS and USPS do not pick up on Saturdays, Sundays, or federal holidays.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package directly on the carrier's website (UPS or USPS).
If you have not received a tracking email within 3 business days of placing your order, please check your spam/junk folder first, then contact us at info@palmsbarber.com.
Local Pickup
We offer free local pickup at our warehouse location. Select "Local Pickup" at checkout to arrange your visit. You will receive an email when your order is ready for pickup.
International Shipping
At this time, we do not offer international shipping. We ship to the 50 United States only. We hope to expand international shipping in the future.
Shipping Address Accuracy
Please double-check your shipping address before completing your order. Palms Barber Supply is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you need to update your shipping address after placing an order, contact us immediately at info@palmsbarber.com. We will do our best to accommodate changes before the order ships, but we cannot guarantee changes once an order has been handed to the carrier.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of the expected delivery date at info@palmsbarber.com. Please include your order number and photos of any damage (including packaging). We will work with the carrier to resolve the issue as quickly as possible.
Shipping Delays
While we do our best to ensure timely delivery, there are factors beyond our control — including weather, carrier delays, high-volume periods, and other unforeseen circumstances — that may affect delivery times. We cannot guarantee specific delivery dates and are not responsible for delays caused by the shipping carrier.
Fraud Prevention
To protect our customers, we reserve the right to verify orders and may request additional identification before shipping. In some cases, we may require that the shipping address match the billing address on file with your payment method. If this affects your order, you will be notified before shipment.
Questions?
If you have any questions about our shipping policy, please contact us:
Email: info@palmsbarber.com
Phone: Available during business hours
Hours: Monday – Friday, 9:00 AM – 5:00 PM ET
Address: Palms Barber Supply (a division of Palms Fashion Inc.), 146 West 29th Street, New York, NY 10001